Shipping & Returns

 

Shipping Information.

Arzéatelier.com uses UPS for all domestic delivery within the United States.

Orders placed between Sunday and midnight PST Wednesday are fulfilled within 48 hours of receipt, and before the weekend.

All orders received after midnight PST on Wednesday will be shipped the following Monday.

Shipping cost is calculated at checkout based on the service selected to your shipping address, and final weight of order.

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification.

Make sure to double check your billing and shipping address when placing an order, as we are unable to reroute packages.

Prices displayed on our site are US dollars and exclusive of taxes.  If you are shipping within the United States, sales tax will only be charged on orders shipped to California state.

For international shipping, please contact info@anitaarze.com.

 

Easy Returns & Exchanges.

We accept returns and exchanges within 14 days of package arrival, for unworn and unwashed merchandise with original tags attached.  No returns will be accepted after 14 days. Clients are responsible for return shipping charges.  If there was a mistake on the part of Arzéatelier.com, client will be reimbursed shipping charges. Full price items will be refunded to the original payment method, minus any shipping costs involved, within 5 business days of receiving your return. Sale items are final sale and not eligible for return or exchange.

We recommend choosing a return method that can be traced, and to keep the tracking information for your records.

Goods must be received back to our warehouse in Los Angeles within 14 days from date of package arrival, and be returned unworn and in perfect condition.  We do not accept liability for shipping loss or damage of returned goods.

If you prefer an exchange, e-mail us at info@anitaarze.com.  SHIPPING IS FREE ON ALL EXCHANGES.  If the requested item is unavailable, the amount will be returned to your card. Exchange orders will be shipped out upon receiving your return, and any difference of price will be adjusted to your original payment method.  Tracking confirmation will be emailed once your exchange order ships.